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Service Plans

Service Agreements designed to fit your business

 

Flexible agreements to fit any unique company

 

We care passionately about providing fast, efficient and reliable service and our experienced support teams take pride in looking after your needs. With coordinated installations, reliable servicing from our manufacturer trained engineers, expert product knowledge, and practical advice and support, you can be sure of a first class service.

 

Managed Print Services (MPS) deliver a tailored solution for your business and provide a single cost for all your printing needs, with maintenance and support services provided as part of the package.

 

Our fully managed plans support all the functions of the day to day handling of the supply and support of your equipment. We provide 24/7 monitoring of your equipment to ensure your devices has the maximum uptime. We also automated all supplies for your device/s so before you know you need a new toner one is on its way.

 

We take full responsibility for the management of your document output requirements, ensuring everything from installation, equipment management, monitoring and maintenance to the supply of consumables. We remove the burden of managing your equipment fleet and guarantee it performs as needed.

 

Our goal is to maximise the uptime of your equipment and we invest heavily in our infrastructure to deliver this. Our investments in new technology mean our dedicated support team experts can proactively monitor your equipment, continually optimising performance and pre-empting any potential issues. Unlike many of our competitors we haven’t compromised our service levels with automated call centres so you can always speak to us directly.

 

We believe in an accountable and personal service that prioritises your needs which is why we are the right choice for your business.